Privacy Policy
We respect your privacy and are committed to being transparent about the data we process. This policy explains the types of information we collect, how we use it to deliver and improve our services, your rights, and how to contact us for privacy-related requests.
Overview
A high-level summary of our privacy approach and principles.
We collect only the information required to provide you with reliable service, protect accounts, and improve your experience. We avoid unnecessary data collection and retain information only for as long as needed. We apply technical and organizational safeguards to keep your data secure and limit access to authorized personnel.
Key principles:
- Purpose limitation — we use data for clear, specified purposes.
- Data minimization — we keep only what is necessary.
- Security — we protect data with appropriate safeguards.
- Transparency — you can contact us and request copies or deletion of your data.
Information we collect
What we collect and how it is created or received.
We collect the following categories of information:
- Account data: name, email, username, hashed passwords and related profile information you provide when registering or contacting support.
- Authentication and tokens: login tokens and session identifiers used to authenticate requests and manage sessions.
- Usage and diagnostics: technical data such as IP address, browser type, operating system, pages visited, and timestamps. This helps us troubleshoot issues and improve performance.
- Content and stored data: any configuration or session data you create while using the service; this may be encrypted or serialized in storage.
We do not collect sensitive personal information (for example: government ID numbers) unless explicitly required and disclosed at the time of collection.
Why we collect and how we use data
Purposes for processing personal information.
We use data to:
- Provide and maintain the service, deliver requested features, and manage accounts.
- Authenticate users and secure access with tokens and session checks.
- Improve product quality through analytics and usage patterns while aggregating or anonymizing data where possible.
- Communicate important information such as account notices, updates, or support responses.
Where applicable, we rely on legitimate interests, contractual necessity, or consent as the lawful basis for processing.
How we store and protect your information
Security, access control, encryption, and backups.
We use industry-standard practices to protect data in storage and transit. This includes:
- Encryption for sensitive data in transit (TLS) and where appropriate at rest.
- Access controls and least-privilege policies for staff and services that access data.
- Regular backups and monitoring to ensure availability and resilience.
- Vulnerability management and patching of infrastructure components.
Despite our safeguards, no system is entirely risk-free. If a data security incident occurs, we will follow applicable breach notification requirements and notify affected users when required by law.
Cookies and similar technologies
How and why we use cookies, local storage, and session tokens.
We use cookies and local/session storage for:
- Session management (keeping you signed in and tracking session state).
- Security (anti-forgery tokens, CSRF protection).
- Functional preferences (language, UI preferences).
You can control cookies through your browser settings. Note that disabling cookies may prevent essential features from working correctly.
Third parties and sharing
When we share data with providers and why.
We do not sell personal data. We may share data with trusted third parties for limited purposes, such as:
- Hosting and infrastructure providers (to operate the service).
- Analytics providers (to measure and improve product performance).
- payment or email delivery providers (to support billing or notifications) — only the minimal data required for the task.
We require third parties to apply appropriate protections and process data only according to our instructions or the purposes disclosed here.
Data retention
How long we keep user information and why.
We retain data only for the time necessary to fulfill the purposes described in this policy, to satisfy legal or accounting requirements, or to resolve disputes. When data is no longer needed, we securely delete or anonymize it.
If you request deletion of your account, we will remove personal data except where retention is required by law.
Your rights and choices
Access, correction, deletion, and objection.
You have rights regarding your personal information. Depending on your jurisdiction, these may include:
- Access — request a copy of the personal data we hold about you.
- Correction — request updates to inaccurate or incomplete information.
- Deletion — request removal of your personal data where there is no legal requirement to retain it.
- Restriction or objection — in some cases you can object to processing or ask us to limit use of your data.
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.
Contact and requests
How to reach us for privacy requests or questions.
For privacy inquiries, access requests, or to report concerns please contact our data protection representative:
Privacy team — djgorunmez@live.com
When contacting us, please provide as much detail as possible so we can locate your records and respond efficiently. We may need to verify your identity before fulfilling certain requests to protect your privacy.